The step-by-step guide below to charge with & without a set power value on the CITA Connect APP.
Charging with a set power value
a. On the charging menu on the mobile app, select the Charging Power tab
b. Select the current charge value in percentage manually based on the current battery percentage available on your EV
(The percentage of charge available is shown generally on the dashboard of the EV)
c. Pick the desired charge percentage manually
d. Select the Start Charging button for the charging session to begin
f. You can stop the session by selecting the Stop Charging button or from the EV’s dashboard
a. On the charging menu on the mobile app, select the Charging Status tab
b. Select the START CHARGING button for the charging session to begin
c. You can monitor the power consumed during the charging session and control the amperage of the charger
d. Stop the charging session by selecting the STOP CHARGING button or from the EV’s dashboard
Note:
Information on the power consumed during charging can be accessed via the Smart App
After the gun on the EV side is unlocked and plugged out, the charging session will end, and the gun on the charger side will be unlocked automatically
You can view the analytics and history of previous charging sessions by selecting the Analytics menu
More information on the operation of the mobile app is available in the Settings > FAQs sections
Still, Stuck?
If you are still having trouble following our guide, then please get in touch by either starting a live chat with our team, submitting a ticket Click here, or giving us a call at 0800 368 6362 / WhatsApp link +448003686362
We'll be happy to assist you!